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Privacy Policy

Privacy Policy for Paper & Porch

Effective Date: 4/24/2025

 

Paper & Porch (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated rental screening service.

 

1. Information We Collect

 

We collect personal information directly from applicants and landlords as part of the rental screening process. This includes:

 

From Rental Applicants:

  • Full name, email address, phone number

  • Address and rental history

  • Employment and income information

  • Financial account data (via Plaid)

  • Identity documents

  • Background check data (via Checkr)

  • Payment information (via Stripe)

 

From Landlords:

  • Name, email, phone number

  • Property details

  • Screening preferences

 

2. How We Use Information

 

We use collected data to:

  • Facilitate background checks and income verification

  • Generate automated application summaries

  • Deliver screening results to landlords

  • Process payments securely via Stripe

  • Improve our services and ensure compliance with legal obligations

 

3. How We Share Information

 

We share applicant data with:

  • Checkr, for background checks

  • Plaid, for income verification via payroll or bank account data

  • Stripe, to process payments

  • OpenAI, to help generate summaries based on screening data

 

We do not sell or rent personal data to third parties. Data is only shared with trusted service providers for the purpose of delivering our services.

 

4. Data Retention

 

We retain applicant and landlord data only as long as necessary for screening purposes, dispute resolution, or legal obligations. You may request deletion of your data at any time by emailing support@paperandporch.com.

 

5. Security

 

We implement industry-standard security measures to protect personal data, including encryption, access controls, and secure API integrations with third-party services.

 

6. Your Rights

 

Applicants and landlords may:

  • Request access to their data

  • Request correction or deletion

  • Opt out of data processing (where applicable)

 

To exercise these rights, contact us at support@paperandporch.com.

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time. We will notify users via our website or email if material changes are made.

 

8. Contact Us

 

For questions or requests related to this Privacy Policy, contact:

 

Paper & Porch

Email: support@paperandporch.com

Phone: 406-594-2081

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